Privacy Policy
Effective date: January 1, 2026
1. Introduction
Divideix Atelier ("we", "our", "us") respects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website and courses.
2. Information we collect
- Account data: name, email, password hash.
- Transactional data: purchased courses, timestamps, and invoice identifiers.
- Technical data: IP address, device/browser metadata, and diagnostics.
- Support data: messages you send via our contact form.
- Cookies and localStorage: preferences like theme, Fallows, and cart.
3. How we use information
- Provide and maintain course access and account features.
- Process payments and deliver receipts via payment partners.
- Improve content quality, navigation, and platform reliability.
- Communicate updates, policy changes, and course improvements.
- Protect our services, prevent fraud, and enforce Terms.
4. Legal bases for processing
We rely on contract necessity (course delivery), legitimate interests (service improvement, security), consent (optional communications, cookies), and legal obligations (recordkeeping).
5. Data sharing
We do not sell personal data. We share data with service providers who assist with hosting, analytics, support, and payment processing under confidentiality and security obligations. We may disclose information to comply with law or protect rights.
6. Cookies and tracking
We use cookies and localStorage for essential functions (authentication, cart, Fallows, theme) and to remember your preferences. You can manage cookies via your browser settings; some features may not work without them.
7. Data retention
We retain account and transactional records for as long as needed to deliver services and for legal compliance. Support correspondence is retained to provide context for future assistance.
8. Security
We implement administrative, technical, and organizational measures designed to protect your data. No method of transmission or storage is 100% secure; we continually improve safeguards.
9. Your rights
Subject to local law, you may request access, correction, deletion, restriction, or portability of your personal data. You may withdraw consent for optional processing at any time.
10. International transfers
Your data may be processed in countries different from your own. We use appropriate safeguards when transferring data across borders.
11. Children’s privacy
Our courses are intended for adults and not directed to children under 16. We do not knowingly collect data from children.
12. Changes to this policy
We will update this policy to reflect changes in practices or applicable laws. Material updates will be announced on this page.
13. Contact
If you have questions about this policy or our practices, contact us at [email protected] or +1 (415) 840-9216.